Privacy Notice
Effective Date: September 2026
Pivot Network Inc. (“we,” “our,” “us”) is committed to protecting your privacy. This notice explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
We may collect the following types of information to provide and improve our services:
Personal details: name, email address, payment information, and shipping address.
Business details: company name, industry, services, year founded, and headcount.
Order details: information necessary to fulfill orders for books, branded clothing, or other physical products.
Site usage data: information automatically collected through cookies, analytics tools, or similar technologies, including browser type, pages visited, and time spent on our site.
2. How We Collect Information
We collect information in the following ways:
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Directly from you through forms and transactions on our Wix website.
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Automatically through site analytics tools (such as cookies and web beacons).
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Through secure integrations with third-party platforms used to deliver our services.
3. How We Use Information
We use your information to:
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Provide access to the PIVOT Network community, courses, and consulting services.
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Process payments, manage memberships, and ship physical goods.
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Send transactional or marketing communications, if you choose to opt in.
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Analyze site activity, improve user experience, and enhance our offerings.
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Comply with applicable legal obligations and regulatory requirements.
4. How We Share Information
We share information only with trusted third-party providers necessary to operate our business, including:
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Community Platform Web Providers (such as Circle and Heartled.chat)
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Payment processors (such as Stripe and Wix Payments)
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Analytics providers (to understand and improve website performance)
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Shipping partners (for physical merchandise fulfillment)
All third-party providers are required to maintain strict confidentiality and use your data only as needed to deliver their services to Pivot Network Inc.
We do not sell, rent, or trade your personal information.
5. Data Retention and Security
We retain personal data only as long as necessary to fulfill the purposes outlined in this notice or as required by law.
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
6. Your Rights
As a Canadian user, you have the right to:
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Access the personal data we hold about you;
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Request corrections to inaccurate or incomplete data; and
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Request deletion of your personal information, subject to legal or contractual limitations.
To exercise your rights, contact us at support@pivotnetwork.ca.
7. Governing Law
This Privacy Notice and any related matters are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.
8. Contact
If you have any questions about this Privacy Notice or our data practices, please contact:
support@pivotnetwork.ca
Pivot Network Inc., Ontario, Canada
Terms and Conditions
Effective Date: October 2025
By accessing, purchasing from, or engaging with Pivot Network Inc. (“we,” “our,” “us”), you agree to the following Terms and Conditions (“Terms”).
1. Services and Products
Pivot Network Inc. provides paid memberships that grant access to courses, professional development programs, and consulting services.
We may also offer branded clothing, books, and other merchandise, which are fulfilled and shipped through third-party drop-shipping partners.
2. Payments and Cancellations
All memberships are paid monthly or annually through our secure online payment processor.
You may cancel your membership at any time through your account settings.
All sales are final. We do not provide refunds or credits for partial billing periods, cancellations, or unused services.
3. Use of Materials
All course content, digital resources, and downloadable materials are provided for your personal and professional use only.
You may not copy, resell, share, or redistribute any materials—whether in whole or in part—without prior written consent from Pivot Network Inc.
4. Limitation of Liability
Our services and products are provided “as is.”
To the fullest extent permitted by applicable law, Pivot Network Inc., its directors, employees, and affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, business interruption, or data loss.
5. Disclaimer
All information, strategies, and training provided by Pivot Network Inc. are for educational and professional development purposes only.
We make no guarantees or warranties regarding specific outcomes, revenue levels, or business success.
Results depend on multiple factors outside of Pivot Network Inc.’s control, including individual effort, market conditions, and implementation.
6. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Ontario, Canada.
7. Contact
For questions regarding these Terms or our policies, please contact us at:
support@pivotnetwork.ca
Pivot Network Inc., Ontario, Canada
Terms of use
When providing an e-mail address for insights:
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By subscribing, you agree to receive emails from PIVOT Network Inc., including updates, educational content, event invitations, and promotional offers related to our services. You may withdraw your consent at any time by clicking the unsubscribe link included in our emails or by contacting us at support@pivotnetwork.ca.
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Your personal information is collected and used in accordance with our Privacy Notice and applicable Canadian laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).
PIVOT Network Inc. is a federally incorporated Canadian company headquartered in Ottawa, Ontario.